Karen joined Charnwood Accountants in May 2004 and is our Practice Administrator/Manager who oversees key issues in the office along with managing a team of Administration/Reception staff.
Having trained and qualified at secretarial college Karen then worked in the City for five years in the service industry supporting UK offices for overseas companies where providing excellent customer service was paramount. Having gained this experience Karen continued working in PA/Secretarial and supervisory roles and understands what makes a difference to both clients and back office staff. Her professional approach and attention to detail ensures that clients receive excellent frontline service with a personal feel and by assisting the technical team in their day to day duties helps to free up as much time for the account managers to concentrate on what they do best, adding value to their clients.
Outside of the office Karen loves socialising with friends and family, weekends away, walking her much loved dog, reading and music.